fb77 Responsible Gaming — Know yourself, respect your limits
Playing for entertainment is enjoyable, but losing control of your play can cause harm. fb77 wants every player to play consciously, safely, and within their own means. On this page you will find self-limit tools, warning signs, and ways to get help.
What responsible gaming is and why it matters
Responsible gaming means taking part in a way that does not negatively affect your life, family, or finances. Casino games and sports betting are for entertainment only — treating them as a source of income or a way to recover losses is where problems begin.
Under fb77's Terms and Conditions, the platform is only for individuals aged 21 or above. Age is verified when an account is opened, and accounts belonging to minors are closed immediately. It is each account holder's own responsibility to ensure that no underage member of the household can access a device or account.
Before playing, ask yourself a few questions: How much am I setting aside for today's session? If I lose this money, will it affect my daily expenses? Did I spend more time or money than I planned last week? These questions will help keep you aware.
fb77 believes that transparency and information are the best protection. That is why our Privacy Policy clearly states how your information is stored and used, so you always remain in control.
Core principles of safe gaming
- Play only for entertainment, not for income
- Set a budget before you play and stick to it
- Set a time limit — not hour after hour without a break
- Do not place more bets to chase losses
- Avoid playing when you are stressed or feeling low
- Talk openly with family and friends
- Never play while under the influence of alcohol or anything else
Tools to stay in control
fb77 gives you several options to manage your own gaming habits. To use them, contact us via 24/7 live chat or email.
Deposit limit
Set a maximum amount for daily, weekly, or monthly deposits. Once set, it takes effect immediately; increasing the limit requires a waiting period of a few days.
Session time limit
Set a limit on how much time you spend per login session. When the time is up, a warning will appear automatically and you will be logged out.
Self-exclusion
You can close your account yourself for a set period — from 7 days up to permanently. During this time, login is completely blocked.
Loss limit
Decide in advance how much you are willing to lose in a given period. When the limit is reached, betting will stop automatically.
Cooling-off period
If you need a short break, pause your account for anywhere between 24 hours and 30 days. During this time your account remains active but betting is disabled.
Activity history
View your full betting history, deposits, and withdrawals at any time. Analyse your own habits yourself.
To activate or change any of these tools, contact our 24/7 live chat support or email us at: [email protected]
Warning signs of a problem
Gambling problems do not always develop overnight — certain changes appear gradually. If you notice any of the signs below in yourself or someone else, take them seriously.
For answers to common questions, visit our FAQ page — it has detailed information on account management, the self-exclusion process, and how to get support.
If you have doubts about your gambling habits, do not stay silent. Talk to someone close to you in the family — an outside perspective often makes things clearer that you cannot see on your own.
- Placing more bets after a loss to try to recover
- Spending more time or money than you planned
- Hiding your gambling from family or friends
- Borrowing money or selling belongings to fund your play
- Feeling restless or irritable when you cannot play
- Prioritising gambling over work, studies, or family
- Finding it hard to stop even when you are winning
- Developing a habit of playing late at night or in secret
fb77's commitment
fb77 is more than a gaming platform — we want every player to enjoy entertainment in a healthy and informed way. Our support team is with you in Bengali, 24 hours a day, seven days a week. If you have any concerns, reach out at any time via live chat or email.
Ways to get help
If you feel there is a problem, do not face it alone. You can seek help through any of the options below.
fb77 live chat support
Speak directly in Bengali via 24/7 live chat. You can get help with self-exclusion, limit settings, or requests to close your account.
Email Support
Email us at your convenience: [email protected] — responses are provided in both Bengali and English.
Family and loved ones
Talk to a trusted family member or friend. Their support and direct observation can open the door to professional help.
Professional counselling
Consult a psychologist or addiction specialist. Both government and private mental health services are available in Bangladesh — contact your nearest hospital or health centre.
Peer support groups
There are mutual support groups for people facing the same problem. Sharing experiences is often more effective than facing things alone.
National mental health helpline
Free counselling is available through Bangladesh's national mental health helpline. You can also access services at the mental health department of your nearest government hospital.
Build healthy gaming habits
The most effective way to build healthy gaming habits is to set limits from the start. Take the amount you are comfortable spending on entertainment each month as your gaming budget. Just like money spent on cinema, restaurants, or any other entertainment, losing this amount should not create any hardship in your life.
Managing your time is equally important. Playing for long stretches without a break reduces your judgement and often leads to bets you did not plan. Take at least a 15-minute break every hour and set a rule not to play past a certain time of day.
Remember, the outcome of every game is completely random. Winning or losing in a previous round does not affect the next one. Holding onto the idea that "this time I will definitely win" makes problems worse. RTP percentages are long-term averages — they are not a guarantee of winning in any single session.
To learn more about fb77 and read about the values and goals of our platform, visit the About Us page.
Take active steps to protect children and teenagers. Use passwords and screen locks on devices so that minors cannot access fb77 accounts. Educating children about online gaming in an age-appropriate way is also part of family responsibility.
If you see someone close to you facing financial or mental difficulty because of gambling, extend a helping hand rather than placing blame. Addiction is a mental health issue — not a moral failing. With the right help and the support of family, it is possible to overcome it.
fb77 itself does not want anyone to play beyond their means. If an unusual pattern comes to our attention, we will contact that player directly and offer assistance. This is part of our responsible gaming commitment.
If you want to close your account completely, request self-exclusion. Once self-exclusion is activated, the account cannot be reopened before the period ends — this rule is in place for the player's own protection.